Who we are

Matrix Risk Control Ltd. is a company incorporated in Scotland, company number SC358923, registered office Ocean Spirit House, 31-33 Waterloo Quay, Aberdeen AB11 5BS 

The team at Matrix Risk Control is committed to maintaining the trust and confidence of our website visitors. We want to reassure you that your information will not be sold, rented or traded with other organisations for marketing purposes. Our privacy policy provides more information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure and compliant with the General Data Protection Regulation (GDPR) https://www.eugdpr.org

Types of data we collect

Website cookies

Like many other websites, the Matrix Risk Control website uses cookies.

What are cookies?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they ‘remember’ and allow a website to recognise a user’s device. 

Who do we use cookies?

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. More information about cookies is available at http://www.allaboutcookies.org and http://www.youronlinechoices.eu/.

Types of cookies

We may use both persistent and session cookies. Persistent cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie. Session cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close it. Session cookies are temporary; once you close the browser, all session cookies are deleted.

Information stored by cookies

Some cookies will collect information about your browsing and purchasing behaviours when accessing the Matrix Risk Control website via the same computer or device. This might include information about pages viewed, course bookings made and your journey around our website. We do not use cookies to collect or record personal information such as your name, address or other contact details but cookies may be used to monitor your browsing behaviour and booking patterns.

Disabling and deleting cookies

If you want to disable cookies you need to change your website browser settings to reject cookies.  How you can do this will depend on the browser you use.  You can also delete cookies already stored on your computer. Please note that blocking or deleting cookies may have a negative impact on your user experience of our website.

Google Analytics

When someone visits the Matrix Risk Control website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. 

Mailing lists

As part of the registration process for the Matrix Risk Control e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't share our email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer John Richardson on .

Social media

We use a third party provider, Hootsuite, to manage our social media interactions. If you send us a private or direct message via social media the message will be stored by Hootsuite for three months. It will not be shared with any other organisations. 

Booking data

When you book training courses through Matrix Risk Control or online, your name, address details, email and contact number will not be stored in an online booking system. Please be assured that we do not share your personal details with any other company without your consent.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer John Richardson at .

Statements

Corporate Social Responsibility statement

Corporate Social Responsibility (CSR) is inherent in every aspect of Matrix Risk Control’s operations. We strive to go beyond any statutory obligations to be a good neighbour, care for our stakeholders and minimise our impact on the environment.

We align our activities with the expectations of our stakeholders and society at large in relation to our economic, social and environmental impact.

At Matrix, we pride ourselves on our excellent reputation for carrying out business in accordance with the highest principles of business ethics. We are proud of this reputation and are committed to conducting our business activities with honesty and in full compliance with current laws and regulations.

Anti-bribery and corruption statement

We take a zero-tolerance approach to bribery and corruption and are committed to acting professionally, fairly and with integrity in all our business dealings and relationships wherever we operate.

Environment statement

As an innovative business, we continually seek better, safer, more cost effective and sustainable methods of working while adhering to best practice.

The protection of our environment is a key part of our values and principles and we consider it to be essential for best business practice.

We continuously aim to improve our performance and look to make such improvements to ensure wherever possible we keep environmental protection and sustainability a key priority.

Changes to this page

This information was produced in May 2018 and will be kept under regular review.